Privacy notice summary

Hello there, you have found our privacy notice summary. Here you will find:

  • Who are we?
  • What information we collect?
  • How do we use this information?
  • How long do we keep your information for and how is it kept?
  • Your rights
  • Making a complaint
  • How to contact us
Definitions

GDPR: General Data Protection Regulations; DPO: Data protection Officer; Special Category data: Special category data is personal data that needs more protection because it is sensitive; Data Subject: A person providing data and information for Likewise to process.

Who are we?

Likewise, is a charity and community centre in Camden with a long history of supporting people across the community. We work with people from all backgrounds and circumstances to support wellbeing, community and independent living. We’re constantly learning about how to build a broad, inclusive community. We have several services which you can find out about here on our website.

This is our GDPR and privacy policy part of our website. It is important to us that you feel safe with providing us with your information and we promise to look after it! Our privacy notices apply to anyone who shares personal information with us. For example, our staff, volunteers, anyone seeking a vacancy with us, anyone seeking a service with us. As we have several services, we create different privacy policies for each one (you can find all of these below). Here is just our overview of how we treat and look after personal information we collect.

What information do we collect?

This is a list of all information we collect from everyone:

  • Your name
  • Address
  • Best number to contact you on
  • Email address
  • Emergency contact details: Their name, number and address

We use your personal contact details for the purpose of keeping in touch with you. For some of our services, we may need to collect special category data, which in our case would be: ethnicity, religion, gender, sexual orientation and if you consider yourself as disabled. You do not have to disclose any of this information if you do not wish to!

If you are a person who is applying to volunteer/applying for a job, as well as the information we ask for, we may also require a copy of your CV and a cover letter explaining who you are and why you would like to apply to Likewise. For volunteers/students we may also ask for details about your university and the contact details for your supervisor. We will only keep this information if you have
successfully been recruited.

How do we use this information?

We use this information to provide our service. We may also use this information to evaluate and improve our services. If you are applying for a job or volunteering opportunity, we request information that enables us to manage the recruitment process, and assess and confirm your suitability for the role.

If you are seeking a service with us, we will collect your personal information and potentially some special category data (it will state in the privacy policies as and when we do collect special category data) in order to provide you with our service and so we can discuss with you what support might be useful. Some of our services require this special category data as we are required to collect your ethnicity and sexual orientation in order to deliver on statutory contracts from our Local authority for their equalities monitoring. These categories are anonymised when provided to the local authority. In addition to this, Likewise also do equality monitoring so we may require your ethnic origin, sexual orientation and if you consider yourself as disabled to help us to fulfil our commitment to creating a diverse, non-discriminatory environment. Again, you do not have to provide us with this information and is not required for all services.

We have legitimate interest in processing your personal data to provide you with our services, which include safeguarding people who are a part of Likewise. In order to provide you with our service, there may be times when we need to share some of your information with our partner organisations or relevant members of your support network. This is the only time we will do so. We may share your personal information if required by law, or to protect against harmful or illegal activity. Here at Likewise we only operate within the UK so no information will ever get transferred to any other country.

How long do we keep your information for and how it is kept?

Likewise follows strict confidentiality practices. All staff and volunteers undertake a GDPR training that is held by Likewise. Likewise is a paperless organisation as much as possible. If we keep any paper copies of information, it is always stored in a locked cabinet with restricted access. We will only keep information securely on computer files and online secure platform. Information we hold are all on restricted access and limited to only those who are entitled to carry out their duties. We only keep information as long as is reasonable and required by social care guidelines. We have internal policies and controls to ensure that your data is not lost, accidentally destroyed, misused or disclosed inappropriately. We also have procedures in place to deal with any suspected data security breach. If you have any questions or concerns on how we keep your data, please contact us using the details below.

Your rights

As a data subject, you have the rights to:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object

If you ever wanted to exercise your rights or have any questions on your rights, please contact us using details below

Make a complaint

If you have any concerns, you can raise any data protection concerns and issues with our Co-Directors Matt Shepheard and Hugo Reggiani or our DPO Jade Patel via the contact details below. We hope that we will be able to resolve any query or concern you may raise about our processing of your information. If not, you can contact the Information Commissioner at https://ico.org.uk/concerns or phone 0303 123 1113.

How to contact us

Here are our contact details if you wanted to contact us:

Likewise, 8 Fairhazel Gardens,
London, NW6 3SG

Phone: 02072784437
Email: contactus@likewise.org.uk

Privacy policies

Last updated: 27 November 2021